BLACKBOILER, Inc. ("BlackBoiler," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.blackboiler.com or use our services and platforms (collectively, our "Digital Services") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our Digital Services.
• In email, text, and other electronic messages between you and our Digital Services.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Digital Services. By accessing or using our Digital Services, you agree to this privacy policy. This policy may change from time to time. Your continued use of our Digital Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Digital Services, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as zip code or company name; and/or
• About your internet connection, the equipment you use to access our Digital Services and usage details.

We collect this information directly from you when you provide it to us; automatically as you navigate through the site; and from third parties, such as our business partners.

Information You Provide to Us

The information we collect on or through our Digital Services may include:

• Information that you upload to our Digital Services, such as information provided in a contract or agreement submitted for processing.
• Information that you provide by filling in forms on our Digital Services, including at the time of registering to use our services or requesting further services.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Digital Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Digital Services, including traffic data, location data, logs, and other communication data.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. We use Google Analytics performance cookies to track visitor behavior and measure performance.

Web Beacons. Pages of our Digital Services and our e-mails may contain small electronic files known as web beacons that permit BlackBoiler to count users who have visited those pages or opened an email and for other related website statistics.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Digital Services and its contents to you.
• To provide you with information, products, or services that you request from us.
• To provide marketing materials we believe would be of interest to you.
• To improve the functionality, customization, personalization, security, design, and/or content of our Digital Services.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Digital Services or any products or services we offer.

Disclosure and Sale of Your Information

We do not sell your personal information to outside parties.

We may disclose personal information that we collect or you provide to our subsidiaries and affiliates; to contractors and service providers who support our business; to a buyer or successor in the event of a merger or sale; and as required by law.

Choices About How We Use and Disclose Your Information

Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

Promotional Offers. If you do not wish to have your contact information used by BlackBoiler to promote our products or services, you can opt-out by emailing info@blackboiler.com.

European Union Data Subjects. If you are located in the EU and the GDPR applies, you may have rights to access, rectify, restrict, transfer, or delete your personal information. To exercise your rights, please contact us at info@blackboiler.com.

California Residents. California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. Please send such requests to info@blackboiler.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted using SSL technology.

Microsoft Add-In and Chat Interface Payment Disclosures

Customer acknowledges and agrees that when Authorized Users utilize Provider’s Microsoft Word Add-in or interact with conversational artificial intelligence interfaces within the Services (such as BlackBoiler Veris), financial transaction details and payment information must not, and will not, be transmitted or processed through such bot, chat, or conversational user interfaces. To maintain security, all billing, fee collections, and payment transactions are processed and received exclusively through a separate user interface linked to a secure purchase API powered by Stripe. Prior to executing transactions or using the Services, Customer and its Authorized Users are hereby notified of and consent to this external routing via Stripe, and may review Stripe’s data handling protocols at https://stripe.com/privacy.

Data Retention

We will retain your personal information for as long as necessary to provide any services you request, to comply with legal obligations, and to perform other legitimate business purposes.

Children Under the Age of 13

Our Digital Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us at info@blackboiler.com.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@blackboiler.com.